Your personal Concierge will be waiting when you exit the aircraft with a personalized name board, ready to escort you to your connecting flight. If time permits and if you have booked a lounge, we will take you there and ensure you are settled in while you wait to board. Whilst waiting for your flight, your Concierge will check that your luggage has been loaded into the aircraft and offer to assist you with any shopping or collection of items required for your flights, such as food and beverages. When your flight is ready to board, your Concierge will collect you from the lounge and escort you to the aircraft for priority boarding, if permitted.